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Friday, June 7, 2013

Konka Joining giant US-owned home appliance extended warranty on consumption insurance - Konka, Konk - News - Business News

As "Bringing home appliances"," TM "and to stimulate domestic demand and cultivate new economic growth points and other national policies have been put forward appliances,CarAnd other manufacturing industries to upgrade an occasion to set off the wave of after-sales service, many industry-leading brands are also promoting the homeopathic after-sales service. Recently, domestic appliance leaderKonkaWill test the water sale "extended warranty" service, with extended security giant US-owned professional strong combination, introduced its own brand?? "Yi Bao Tong," Konka years to strengthen the implementation of a "thumbs up" after-sale service project part of, and strive to after-sales service to a new level. With the upgrading of consumption, consumer demand for products and services increasing, the current plant protection policies can not fully meet the high consumer demand for home appliances products, services, Konka The test water extended warranty in order to optimize the industrial division of the way to the home appliance industry has been after the existing plant protectionServiceTo solve problems such as providing samples. Extended warranty as to the appliances to buy medical insurance Konka "easy PAT" Users only need to buy extended warranty service in the small of money to spend, that consumers buy the Konka "easy PAT" extended warranty service, if the goods out of fault, will Konka enjoy the original repair service is not required to pay additional costs, repair bad machine can also be free renewal. Konka present an original technique more than 1,000 engineers, while more than 4,000 authorized service outlets, plus telephone booking and call centerElectronicMall booking online, the formation of solid sales, repair extended warranty service network, for the "easy PAT" provide consumers with fast response of one-stop service, consumers can call the service hotline, which will send technical personnel Konka site service. Truly pre-, during and after sales stop. Leading brand for Konka and other industries, the products of its huge audience, require not only improve the network, responsive after-sales service, but also need to mature more and aftermarket anti-risk mechanism, multi mode personalized service, so that consumers must be assured. Domestic appliance repair industry, quite a mixed bag, filled with a lot of Wupaiwuzheng the "maintenance of the guerrillas," a type of non-maintenance personnel office and the lack of business license, nor professional maintenance technology, so the "three nots" start site services, under the business. As the industry leader in home appliances, Konka, "Yi Bao Tong," The launch will indirectly curb illicit maintenance, but also should protect consumers. For plant protection products that failure may occur after the large savings in maintenance costs. AsLCD TVLCD main components of machine costs about 70%, once the LCD screen in the plant protection after the expiry o f failure, they have spending money and maintenance costs, while the purchase of "easy PAT" extended warranty services, such risks can be assessed. Addition to extend the warranty time, "Yi Bao Tong," The warranty repairs compared to the conventional areas of the industry has a more detailed and comprehensive value-added service assurance. For example, occurred under normal use, mechanical orElectricComponents of the damage; the performance of the remote control failure occurred due to dust, heat, internal moisture, condensation and other environmental performance failure; normal wear and tear caused by use of products not normally use; voltage instability caused by performance problems and so on, "easy PAT" will offer free repair service to resume normal operation until the product. That paid "extended warranty" universal extended warranty, available to buy health insurance similar to the services of home appliances is the commodity in the factoryWarrantyContinue after the end of the warranty of a value-added services, consumers can purchase "Easy PAT" extended warranty service to products with sufficient repair or replacement of the service guarantee. Extended warranty service in Europe and the United States and Japan, more than 40 years history in China, consumers in this "Borrowed commodity" mixed reactions, but as of the appliance of environmental protection, conservation concept matures, the paid extended warranty services began to be more and more appliance consumer acceptance. Extended warranty service into a "maintenance guerrillas" killer Consumers to buy the Konka "easy PAT" extended warranty service, if the goods out of the fault, will enjoy the original Konka maintenance service is not required to pay an additional fee, can not fix it for free the new machine.





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